CVS pharmacist fired after refusing to fill transgender woman's hormone prescription

Ben Davidson
July 23, 2018

CVS is apologizing for the actions of a pharmacists here in the Valley who refused to fill a hormone prescription for a transgender woman that pharmacists was sacked.

CVS Health, the parent company of the chain of CVS Pharmacy stores, confirmed Friday the pharmacist had been fired after a customer complained that the pharmacist refused to fill her hormone therapy prescription.

In her post, Hall says the pharmacist would not give her back the prescription note, so she was unable to take it to another pharmacy to be filled.

CVS released a statement, apologizing for the incident. CVS would not clarify whether the pharmacist was sacked, telling HuffPost that it does not comment on employment decisions.

Hall said she almost started crying.

"I was finally going to start seeing my body reflect my gender identity and the woman I've always known myself to be", Hall wrote.

The pharmacist refused to fill one of the subscriptions, Hall wrote.

She said the pharmacist then proceeded to ask her questions in front of other customers, which she said left her "embarrassed and distressed". "I was carrying my first prescriptions for hormone therapy", she writes on the ACLU's website.

We also apologize for not appropriately following up on Ms. Hall's original complaint to CVS, which was due to an unintentional oversight.

Hall said she called her doctor when she got home explaining the situation.

Mark Zuckerberg Refuses to Ban Holocaust Deniers from Facebook
The public outrage prompted Zuckerberg to issue a clarification to his statement just hours after his interview was published. The company will work with local organisations to help judge which posts fall under that category.

Lavrov tells Pompeo: free Russian woman accused in USA of espionage
Add North Korea as an interest to stay up to date on the latest North Korea news, video, and analysis from ABC News. When sanctions are not enforced strictly, "the prospects for the successful denuclearization are diminished".

Philippines orders Australian nun deported and blacklisted
Fox's lawyers said in a statement seen by AP that they would appeal to fight "this kind of persecution". Duterte has been particularly sensitive to criticism over issues regarding human rights in the country.

'Our policy allows pharmacists to step away from filling a prescription for which they have a moral objection, ' they said in a tweet.

Arizona is one of six states that shield health professionals who refuse to serve customers or patients on religious or moral grounds, according to the National Women's Law Center.

"CVS Health extends its honest apologies to Ms. Hall for her experience at our pharmacy in Fountain Hills, Arizona last spring", the company said.

The woman had been told by a doctor that her baby had stopped developing, and her options were surgery or the medication.

"There isn't a similar statute in Arizona that allows pharmacists to refuse service related to other medications", Kilar told the station.

Hall had received three prescriptions April 24 from her doctor, who specializes in hormone therapy, she said.

Hall said she reached out to the CVS corporate office multiple times, but no one ever addressed her concerns.

DeAngelo added that CVS is making arrangements to speak with Hall. DeAngelis said CVS was discussing ways to reinforce its guide for helping LGBTQ patients.

"So far what I have experienced is a lot of dirty looks and a lot of some people spitefully using the wrong pronouns", Inderrinden said.

"Through training and written policies, the company needs to make it clear to their employees - especially their pharmacists - that transgender customers deserve respect", she wrote. But ensuring that federal and state law protects people from this sort of discrimination is also critical, he said.

Other reports by

Discuss This Article

FOLLOW OUR NEWSPAPER